AWS Connect
Platform Function
Contact Centre
IML Owner
Ajay Mitha / amitha@ib-mortgages.com / 07498 230709
IML Technical Contact
Marcus Couch / mcouch@ib-mortgages.com / 07742 877374
Account Manager
Mark Kmiec / mark.kmiec@alscient.com
Technical Support
https://alscient.atlassian.net/servicedesk/customer/portal/53/user/login?destination=portal%2F53
Platform SSO Supported / Enabled
Yes / Yes
User Provisioning Supported / Enabled
No / No